DIGITAL PRODUCTS
When you purchase any guide or digital product, you agree to no refunds as stated on the website. This is because the content is delivered instantly to the buyer and can be seen by the buyer.
Refunds can only be given in the following circumstances:
- If there was a technical issue and we can see that the content was never received by the buyer.
- If the transaction was not a genuine transaction (card fraud etc.)
- If there was a duplicate order or payment.
PHYSICAL PRODUCTS
There are no refunds or exchanges on physical products including all resistance bands and barbell pads. This is due to the product being a limited release where all sales are final, as stated on the site.
Refunds can only be given in the following circumstances:
- If the item is faulty.
- If the transaction was not a genuine transaction (card fraud etc)
- If there was a duplicate order or payment.
This is in accordance with the GOV UK rules and can be seen here > https://www.gov.uk/online-and-distance-selling-for-businesses
As the items fall under £42 it falls under the exceptions rule.