GRACEFIT SUPPORT CENTER
⚠️ Latest Announcement
Please check your dispatched email for your tracking number if you paid for tracked shipping
Shipping times are listed on the shipping page ❤️
✅ General QuestionsSee All →
- Delivery options & costs
- How to track deliveries?
- Where is my order or has it been dispatched?
- Why is my item taking longer than specified?
- My tracking number is not working or saying pending?
- My order has been dispatched and not arrived?
📱App & Guides
- I have not received the PDF(s)
- What is my login?
- How do I reset my password?
- I don’t have access to my order on the app
- I don’t remember my login, what do I do?
- My email already exists but I don’t know the password
💳 Making Orders & Payments
- I entered the wrong address?
- My card keeps getting declined
- Can I change my order?
- Can I have my parcel redirected to a different address?
- Can I change my delivery address?
🔄 Refunds and Returns
- I've made a duplicate order (physical product)
- What is your returning address?
- I've made a duplicate order (digital product)
- I don’t like my product, can I get a refund?
- My purchase doesn't fit, can I return it?